State Farm® Insurance Agent Craig Loftis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hailey Carpenter
December 14, 2025
"Great customer service! Always available to answer questions!"
"Hailey, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Craig"
Sheila Young
December 14, 2025
"I’ve always had a great experience at State Farm."
"Sheila, thank you for taking a moment to share this! We appreciate you and your support more than you know. - Craig"
Curtis Jennings
December 12, 2025
"From the initial phone call we had a great experience with State Farm in Berea, KY. The team understood everything we needed from car insurance to renters insurance and everywhere in between. Extremely satisfied!"
"Curtis, thank you so much for your kind words. I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Craig"
Nikki J
December 11, 2025
"We love state farm in berea , everyone there is so helpful and our rates were great !"
"Nikki, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Craig"
Lola Johns
December 11, 2025
"best insurance office around! so friendly and helpful!"
"Lola, thank you so much for your kind words! We appreciate you and your support. We are always here to help! - Craig"
Daniel Holt
December 11, 2025
"Great company!"
"Thanks for sharing, Daniel! We appreciate it. - Craig"
Tara Chrisman
December 11, 2025
"Great people !"
"Tara, thank you so much! We’re here if you need any guidance or have questions. - Craig"
Keith Taylor
December 10, 2025
"I highly recommend Craig Loftis State Farm. I have all of my auto, life and other pertinent policies and very please. The staff is top-notch and customer service is amazing!"
"Keith, thank you for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! We appreciate you and your support! - Craig"
Jennifer Jones
December 4, 2025
"Great people here always really nice"
"Thank you for your kind words, Jennifer! We appreciate you. - Craig"
Joie256
December 4, 2025
"On June 3 we were notified by the Ting System, which was provided by our Agent Craig Loftis, of an electrical spark from a faulty Christmas tree inside our log cabin home. It was a severe electrical arc that could have destroyed our home. Thank you Craig and team for the service that was provided and the patience and concern provided by the Ting representative. We have been State Farm members for nearly forty years and it certainly paid off. Thank you!"
"Hello, thank you so much for taking the time to share your amazing experience with us! We are so happy that you are part of our State Farm family and we look forward to working with you for forty more years! Please don't hesitate to call if you need anything at all! We appreciate you and your support! - Craig"
Dipak Oli
November 25, 2025
"Great service as i got my vehicle insurance and got the best rate possible on market thanks to statefarm."
"Dipak, thank you so much for taking a moment to share your positive experience with our State Farm Agency! We appreciate you and your support. - Craig"
Melinda Carter
November 20, 2025
"Jonah Wooten with State Farm was so wonderful to work with! Jonah is professional but at the same time is relatable to customers! State Farm was able to save me hundreds of dollars a month on my multiple lines of insurance! I am so thankful I made the call to Jonah and State Farm♥️"
"Melinda, we are so happy to hear that you've had such a great experience with Jonah! He goes above and beyond and we are so happy it doesn't go unnoticed. We're grateful that you are part of our State Farm family and we appreciate you! Thank you. - Craig"
Kingsley Basoah
November 8, 2025
"They are super sincere, and helpful!"
"Kingsley, Thank you for the opportunity to serve your insurance needs! - Craig"
T. “T. Stack” Stack
November 7, 2025
"I am new to Loftis State Farm but I am loving the great customer service Craig’s team offers. I highly recommend them for your insurance needs!"
"I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Craig"
Tyler Lunsford
November 4, 2025
"Great business, very polite and helpful"
"Tyler, Thank you for the kind words! We are always here for your insurance needs. Best - Craig"
neenee1819
November 4, 2025
"Very nice staff and good car insurance prices!"
"So glad to hear that our team provided a great experience for you! We are always here to help! - Craig"
Harold Rhodus
October 16, 2025
"Friendly staff, very professional and great service."
"Harold, we appreciate you and your kind feedback! Thank you so much for putting your trust in our office. - Craig"
Becky Reynolds
October 16, 2025
"Very professional and kind!"
"Becky, thank you for taking the time to share this with us. My team and I are always here to serve you and your insurance needs! - Craig"
Miranda Kerby
October 15, 2025
"State Farm has been very helpful with me throughout my time of being with them as a customer. Their rates are very good and they will go out of their way to help in all your needs."
"Miranda, thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Craig"
Doug Haley
October 15, 2025
"Good rates,understood my needs , friendly!"
"Doug, thank you for your positive review! My team and I are always here to help and serve your insurance needs! - Craig"
Danielle
October 15, 2025
"Very knowledgeable, friendly, and efficient staff! I definitely recommend."
"Danielle, Thank you so much for the kind review! - Craig"
Della Horn
October 15, 2025
"Love the service I receive from this office. Very personable and professional."
"Della, Thank you for sharing your experience with our office. We appreciate your trust in our business! - Della"
Jessica Henson
October 15, 2025
"Switched to State Farm and could not be happier! Got an excellent starting rate that was already much lower than we had been at any previous agency. Six months in, recieved yet another excellent discount and now ask why we didnt switch sooner! The customer service has been top tier any time we've had questions. We will DEFINITELY be sticking with State Farm!"
"Jessica, This made my day! We look forward to serving your insurance needs in the years to come. Thank you! - Craig"
Mickie Lamb
October 15, 2025
"Excellent customer service. They make you feel comfortable and give you excellent explanations of what you are getting with your Automobile coverage Homeowners Life Insurance and Renters coverage. I would recommend people to them for the coverages they are looking for. I am really pleased with this office. Call them today for quotes."
"Mickie, Your experience is exactly what we strive for! Thank you for sharing. We appreciate your business! - Craig"
Dovie Mabe
October 15, 2025
"I was very satisfied with State Farm in Berea. I couldn’t ask for better service. Everyone was very helpful answered all my questions took care of my needs."
"Dovie, Thank you for the kind review. We will always be here when you need us! - Craig"