State Farm® Insurance Agent Craig Loftis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brandi Berry
October 8, 2026
5
out of
5
rating by Brandi Berry
"They was able to get my insurance down from $144 to $9& a month!"
We responded:
"Brandi,
Thank you so much for sharing your experience! It's wonderful to hear that you're pleased with the changes to your insurance. We're always here to help with any of your insurance needs.
- Craig"
Jennifer Napier
October 8, 2026
5
out of
5
rating by Jennifer Napier
"They have great customer service. I saved quite a bit as well by switching to state farm."
We responded:
"Jennifer,
Thank you so much for your kind words! We're thrilled to hear that you're happy with our customer service and that you've had a positive experience with your switch to our office. We're here to help with any of your insurance needs.
- Craig"
Philip Hurt
October 8, 2026
5
out of
5
rating by Philip Hurt
"Great People to work with! No high pressure trying to sell me something I didn’t need. I look forward to many years of friendship and service!!! Philip Hurt"
We responded:
"Philip,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and appreciate your trust in us. We look forward to many years of friendship and providing you with excellent service.
- Craig"
James Hall
October 8, 2026
5
out of
5
rating by James Hall
"Best prices around, most helpful, quick, friendly staff."
We responded:
"James,
Thank you so much for your wonderful review! We're thrilled to hear that you found our staff helpful and friendly, and that you had a positive experience with us. It's great to know that you appreciate our efforts. We look forward to continuing to serve your insurance needs.
- Craig"
megan terry
October 8, 2026
5
out of
5
rating by megan terry
"They are the best to get Insurance"
We responded:
"Megan,
Thank you so much for your wonderful review! We're thrilled to hear that you think so highly of our office for your insurance needs. It's our pleasure to serve you and ensure you have a great experience.
- Craig"
Jonathan Elliott
October 8, 2026
5
out of
5
rating by Jonathan Elliott
"Amazing customer service with no pressure at all. Would highly recommend them to everyone"
We responded:
"Jonathan,
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. It's wonderful to know you felt no pressure and would recommend us to others. We're here to help with any of your insurance needs whenever you need us.
- Craig"
Blake Angel
October 1, 2026
5
out of
5
rating by Blake Angel
"I put a quote request online for a quote and it was a little higher than expected. I received a call from Cameron at the local Berea office. Cameron was very helpful and let me know upfront the online quoting system wasn’t always correct. He got me a much lower rate on a classic car than anywhere else I had checked with. After that I decided to have my other auto insurance and homeowners insurance checked and also decided to move forward with that. I’m sure everyone in the office is great but Cameron went above and beyond to make sure I was well taken care of!"
We responded:
"Blake,
Thank you so much for sharing your experience! It's wonderful to hear that Cameron was able to assist you with your classic car insurance and provide a rate that worked for you. We're thrilled that you decided to move forward with your auto and homeowners insurance as well. Our team is dedicated to ensuring our customers feel well taken care of, and it's great to know Cameron went above and beyond for you. We appreciate your trust in our office!
- Craig"
Malicha Smallwood
September 28, 2026
5
out of
5
rating by Malicha Smallwood
"I've been with state farm over 3 years now best decision ever!! Everyone in the office is absolutely amazing, willing to help you with anything you need!! I'll referred anyone to go there!"
We responded:
"Malicha, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business. - Craig"
Jenna Broughton
September 8, 2026
5
out of
5
rating by Jenna Broughton
"Amazing company!"
We responded:
"Thank you for the kind words Jenna! - Craig"
Rick Furline
September 8, 2026
5
out of
5
rating by Rick Furline
"They really helped us get our grandson insurance on his car the same day he got his license so he could take his test in his car and to switch our car and home insurance also"
We responded:
"Thank you, Rick! We’re glad our team was able to help with your family’s insurance needs and make the process easier. We appreciate you sharing your experience! - Craig"
James Hardin
September 8, 2026
5
out of
5
rating by James Hardin
"Cameron fully laid out the plans to compare my previous company to State Farm rates. Saved $900"
We responded:
"Thank you, James! We’re glad Cameron took the time to walk you through your options and make the comparison clear. We appreciate your review! - Craig"
Janet Wells
September 3, 2026
4
out of
5
rating by Janet Wells
"Convenient location to pay bills. Friendly staff."
We responded:
"Thanks so much for the kind review Janet! - Craig"
Kendra Leger
August 25, 2026
5
out of
5
rating by Kendra Leger
"They lowered my monthly bill by almost $100. Love that I switched."
We responded:
"Kendra, thank you for the great review! We’re happy to hear you had a positive experience making the switch. We appreciate you choosing our office! - Craig"
Garry Barton
August 13, 2026
5
out of
5
rating by Garry Barton
"Appreciated the support and time they spent with me. Very friendly and helpful. Thank you. Trish Barton"
We responded:
"Thank you for the kind review! We’re glad our team was friendly, helpful, and able to take the time to assist you. We appreciate you sharing your experience! - Craig"
Keith Carr
August 12, 2026
5
out of
5
rating by Keith Carr
"Very helpful and knowledgeable about me needs and what I was looking for in my cost range and Cameron made it clear what he could offer for me and meet my needs!!
Thanks State Farm!!"
We responded:
"Keith, thank you for the five-star review! We’re glad Cameron was helpful and clearly explained the options available to you. We appreciate you sharing your experience! - Craig"
Carol Polley
August 6, 2026
5
out of
5
rating by Carol Polley
"Jonah took the time to explain how their insurance plan works. Thank you."
We responded:
"Thank you, Carol! We’re glad Jonah took the time to explain everything and make the process helpful. We appreciate your review! - Craig"
Keith Browning
August 5, 2026
5
out of
5
rating by Keith Browning
"Prompt. Efficient.knowledgeable. found same coverage for half the price I was paying."
We responded:
"Thank you, Keith! We’re glad you received prompt, efficient, and knowledgeable service. We appreciate you sharing your experience! - Craig"
Debra Lowry
July 30, 2026
5
out of
5
rating by Debra Lowry
"Recently switched to State Farm Insurance in Berea and the employees made our experience very easy. Everyone was friendly and helpful. Thank you to Jayden for all of his help."
We responded:
"Thank you, Debra! We're so glad Jayden and the team made your switch to our Berea office a smooth and easy experience. We appreciate your kind words and welcome to State Farm! - Craig"
Brenda Clark
July 30, 2026
5
out of
5
rating by Brenda Clark
"I checked several agencies and State Farm was the best, they were very informative and knowledgeable and friendly."
We responded:
"Thank you, Brenda! We're so glad you chose our office and had a friendly, informative experience with our team. We appreciate your kind words and your support! - Craig"
Carrie Hockensmith
July 30, 2026
5
out of
5
rating by Carrie Hockensmith
"We saved so much money by switching our homeowners and car insurance!"
We responded:
"Thank you, Carrie! We're so glad we could help you save by switching your home and auto insurance. We appreciate you choosing our office! - Craig"
Derek Easter
July 29, 2026
5
out of
5
rating by Derek Easter
"Great helpful and informative staff. Riley was amazing helping me with all the different coverages and getting me the best quote that worked for us."
We responded:
"Thank you, Derek! We're so glad Riley was able to help you understand your coverage options and find a quote that worked for you. We appreciate your kind words and your support! - Craig"
tyler
July 29, 2026
5
out of
5
rating by tyler
"Great Service!"
We responded:
"Thanks for the kind words, Tyler! - Craig"
Joanie Bryant
July 15, 2026
5
out of
5
rating by Joanie Bryant
"They found me my best rates i got car insurance and life insurance for a great deal"
We responded:
"Joanie, thank you so much for sharing this with us! We're so happy to hear your experience was a positive one. If you need anything at all, please don't hesitate to reach out! - Craig"
Crystlyn Cunliffe
July 7, 2026
5
out of
5
rating by Crystlyn Cunliffe
"I’ve had my auto, health, and liability insurance with State Farm, and my experience has been nothing but positive. From the very beginning, their team has made every step of the insurance process simple, smooth, and stress-free.
I’ve unfortunately been involved in a couple of accidents, and each time they handled my claims quickly, professionally, and with genuine care. They were there to guide me through the process and made sure everything was taken care of efficiently.
The entire office is friendly, knowledgeable, and always willing to help. They truly go above and beyond for their clients, and every interaction leaves me feeling valued and appreciated. I highly recommend State Farm to anyone looking for an insurance company that genuinely cares about its customers."
We responded:
"Crystlyn, thank you so much for your thoughtful review! It means so much to hear that you've had such positive experiences with our office over the years. I'm glad our team has been able to make the insurance process as smooth as possible and provide the support you needed when it mattered most. We truly appreciate your trust, your kind recommendation, and the opportunity to help with your insurance needs. Thank you for being a valued part of our State Farm family! - Craig
"
Michael Robinson
July 6, 2026
5
out of
5
rating by Michael Robinson
"Nice place nice people great experience"
We responded:
"Michael, thank you so much for your kind words! Our team is always here to help and we appreciate you. - Craig"